Support

Upgrade your same product when Mindjet does!  Take advantage of the most reliable and cost effective way to stay up-to-date with product releases by automatically receiving free upgrades to new versions of the same product during your coverage period.

Live, experienced Helpdesk support is available during local time zone business hours, generally Monday through Friday between 9:00 A.M. and 5:00 P.M, excluding national holidays recognized in the locale of the Helpdesk.

Your support request is acknowledged and queued for priority response and troubleshooting.  Check the Mindjet Software Assurance and Support performance guidelines for more information.

Mindjet Technical and Customer Support is available to assist you and provide additional documentation and assistance to address the requirements of installation and deployment of Mindjet products across the enterprise.

To help enterprise customer stay in touch with front line issues, Mindjet manages all Mindjet Software Assurance and Support communication through designated contacts and/or the customers’ internal helpdesks.

For more information on this offering, please review the Mindjet Software Assurance and Support guide.

If you are interested in Mindjet Software Assurance and Support and you want to take advantage of the many benefits, please visit the Mindjet Online Store or contact your local reseller.